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 Paying
Your Bill
We realize that
many people in our community are without health insurance.
Yet accidents and illnesses are a part of life. That's why
we make financial assistance available to those who qualify.
We want to work with you and help you meet your financial
responsibilities. Here is some information about the assistance
we provide.
Charity Care Policy
At High Point Regional Health System we use the Federal Poverty
Guidelines to guide our charity policy. If your total family
income is within 200 percent (two times) the baseline poverty amount,
you pay nothing. Your entire bill will be written off to charity.
Proof of income and assets is required.
Partial Charity Discounts
A sliding scale from 210 percent up to 400 percent of Federal Poverty Guidelines
is used to calculate a percentage charity write off. In other
words, a family making four times the Federal Poverty Guidelines
may be eligible for a 10 percent charity discount. Proof of income
and assets is required.
Prompt Pay Discounts For The
Uninsured
Patients without health insurance who are not eligible for
charity are eligible for a 20 percent prompt pay discount. To receive
this discount your bill must be paid in full within 30 days
from the date of the first statement. Patients who have health insurance
are not eligible for this discount, but may be eligible for
a charity discount if income qualified.
Financial Counseling
At High Point Regional we employ specially trained staff to
assist you with your bills. We can also help determine eligibility
for charity programs or other ways to finance your hospital
bill at low rates of interest.
Medicaid Eligibility Screening
Service
We make every effort to assist patients who may be qualified
for Medicaid to apply for this type of government assistance.
Many patients qualify but do not know they meet the guidelines.
Eligibility is always determined by the state agency, but
we will screen you for eligibility and refer you to the proper
authorities to make an application.
For questions about your hospital bill, you may call our automated
billing system 24 hours a day, 7 days a week at (336)
878-6003. Through this system you
can obtain balance information, learn what insurance the hospital
has on file for you, or request a copy of an itemized bill.
If your question cannot be answered by our automated system
we have Customer Service Representatives on duty Monday -
Friday, 8:00 a.m. to 5:00 p.m |
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