Specialty Units/Services

Restorative Care Unit (RCU)
Many patients who are ready to be discharged from the hospital are not ready to return to their normal surroundings. They require continued professional help to restore or recover lost abilities. With 18 private rooms, the restorative care unit is designed to ease patient transition from hospital to home. This unit provides specialized, skilled nursing care and offers a sensible alternative to nursing home care.

Emergency Center
This is a 28 bed Level III trauma center with a 7 bed Urgent Care unit which provides care to more than 57,000 patients each year ranging from neonates to geriatrics. The department has a staff of more than 100 employees comprised of registered nurses, nursing assistants, and unit secretaries. We offer a variety of shifts and schedules. The following specialty areas are integral to our mission of providing exceptional health services to the people of our region: Trauma, Forensic Nurse Examiner Program, Critical Care Transport and the Disaster/Hazmat Program. Certification in Emergency Nursing is held by approximately 20% of our nurses.

Dialysis Unit
This 6-bed unit is designed with 3 travel machines capable of providing services to non-mobile patients in critical care and other nursing units. The dialysis unit is where patients come for hemodialysis treatments and receive quality care from expert nurses using state-of-the-art equipment. Dialysis nurses also manage peritoneal dialysis patients and serve as consultants to the staff on the nursing units. Dialysis service is available 24 hours a day, 7 days a week.

IV Therapy
The department of IV therapy provides intravenous nursing care to patients within the hospital. The department is composed of nurses who are highly skilled in performing venipuncture and educated related to intravenous therapy. They develop IV therapy policies and procedures with input from the medical staff based on national standards. They also monitor outcomes of IV therapy.

Diabetes Self-Care Management Center
The Center offers comprehensive outpatient education and support to individuals and groups. It has been recognized by the American Diabetes Association as an approved diabetes education program meeting the national standards for diabetes self-management. Registered nurses work collaboratively with registered dietitians and a physician medical director. Most of the professional staff are certified diabetes educators and two are certified insulin pump trainers.

Special Procedures/Radiology
Nurses and Radiologic Technologists work in 2 vascular rooms assisting Interventional Radiologists with a variety of procedures. These procedures include: fistulagrams, declotting of dialysis grafts, insertion of dialysis catheters and PICC lines, nephrostograms and insertion of percutaneous nephrostomy tubes, vertebroplasties, and kyphoplasties. The nursing staff consists of 3 full-time and 2 prn nurses. The also assist throughout the Radiology Department with diagnostic and therapeutic procedures such as biopsies and drainages, and in monitoring patients requiring close observation while in the department.

Radiation Therapy
This department is a hospital based clinic which serves the needs of adult inpatients and outpatients requiring curative or palliative treatment for their disease. The nursing staff is part of a multidisciplinary team. This team provides patient education, management of treatment side effects, and coordination of community resources to deliver quality cancer care to patients and their families.

Operating Room
Perioperative nurses utilize the nursing process to ensure individualized, professional, and scientific patient care. They use a broad base of knowledge of nursing and the technical aspects of surgery. These capabilities combined with past experience, effective communication and teaching skills facilitate the ability of the perioperative nurses to participate as strong team members and patient advocates. Patient safety is of most importance as our nurses ensure proper patient identification, verification of correct surgical procedure and site, and maintenance of sterile fields.

Post Anesthesia Care Unit (PACU)
Post Anesthesia Care Unit is a 10-bed unit which offers Phase 1 care to all patients undergoing anesthesia. PACU care for all ages and surgical procedures except post-cardiovascular surgery. All RN’s in PACU have a critical care background and all are ACLS certified. The staffing ratio is 1:2 for adults and 1:1 for pediatrics.

Endoscopy
The Endosocopy Lab offers the latest technology in endoscopy procedures, ranging from diagnostic testing to therapeutic interventions. Our dedicated and highly skilled staff provides quality care to a diverse patient population. Emphasis is placed on providing exceptional patient care through collaboration, teamwork and professional growth.

Day Hospital
The Day Hospital triad is comprised of an 18-room outpatient care area, an 8-room surgical pre-admission unit and a 6-room surgical admission unit. The outpatient care area is responsible for preparation and recovery of diagnostic and/or radiological testing patients; medical treatments, including blood transfusions, injections, paracentesis, thoracentesis, and liver biopsy; and pre-procedure prep and post-procedure recovery for all surgical and cardiac catheterization outpatients. Surgical pre-admission manages pre-op history, assessment and testing of all incoming surgical patients, performing vital assessments, pre-op preps and treatments. The Day Hospital operates Monday – Friday, 6a.m. to 11p.m. with flexible scheduling based on patient needs. Our values include staff education, professional growth, and dedication to excellent patient care.

Wound Care
The Wound Care Center is an outpatient facility that treats patients who have chronic non-healing wounds. Nurses in this department are involved in the patient’s care plan, case management, treatment and education. Each nurse works as part of a care team including surgeons and physicians’ assistants.

Adult Health Center
The Adult Health Center provides primary care to the adult indigent population of High Point. This care includes prevention, diagnosis, treatment, education, and coordination of care. The Center has an active caseload of approximately 3400 patients with a monthly average of 815 patient visits.

Inpatient Rehab Center
The Inpatient Rehab Center provides focused physical rehabilitation to patients who still need round-the-clock nursing care. Specialty-trained nurses work collaboratively with occupational, physical, speech, and recreational therapists. The ultimate goal of this 16-bed unit is to help patients return home functioning as independently as possible.

Behavioral Health
Psych Smith Psychiatric Center is a 28 bed acute care unit providing services to adults with mental illness and substance abuse problems. Our focus is crisis intervention and stabilization via therapy, education, and medication management using an interdisciplinary approach. Our nurses work collaboratively with our patients, our Medical Director, Nurse Practitioners, Occupational Therapist, and Master's Level Therapists to develop a treatment plan that will assist with achievement of realistic goals.

Ambulatory Surgery Center
High Point Surgery Center is a free-standing multi-specialty center in partnership with High Point Regional Hospital. In February 2006, the Center received a 3-year approval from the Accreditation Association for Ambulatory Health Care (AAAHC). The nursing staff have years of experience in providing specialized care to outpatients of all age groups. Nurses can opt to work in preoperative, intra-operative, post-anesthesia, or overnight recovery areas. The Center performs approximately 6000 procedures each year maintaining quality and patient satisfaction as evidenced by Press Ganey scores in the 98th and 99th percentile.

Occupational Health
This nursing area cares for worker’s compensation and employee health issues. Employee Health does pre-employment health screens, maintains yearly TB testing, provides Flu Clinics administering influenza vaccine, arranges annual fit testing for respiratory isolation, conducts follow-up review on employee exposures, and performs random drug and alcohol testing. Occupational Health is part of the State AOHP organization.

Clinical Denial Management
In this department, nurses provide clinical information to insurance companies as required in order to obtain authorization and payment for the urgent and emergent care provided at HPRHS. The CDM nurses work with physicians to protect patients by writing appeal letters when insurance companies deny payment.

Information Technology/Clinical Information Services
These departments implement and support a wide variety of computer applications used across the health system. Nurses in these departments serve as analysts, collaborating with other departmental clinicians and multidisciplinary teams. Key duties performed include project management, application screen-flow development, table maintenance, and report writing.