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High Point Regional Relinquishes Trauma Designation


High Point Regional Health System has voluntarily relinquished its Level III Trauma Center designation. This decision was made after receiving feedback from a site visit from the N.C. Office of Emergency Medical Services.

Although the level of trauma care at High Point Regional was noted as being “very good” to trauma patients, hospital officials made the decision to voluntarily relinquish the designation after the review identified areas needing improvement.

Most patients won't notice a difference in our operations,” said Tammi Mengel, vice president and chief nursing officer at High Point Regional. “This visit showed no problems with the level of medical care delivered at our facility. The site visit revealed some lapses in documentation that we have already started addressing.”

The documentation deficiencies are both the result of turnover in key positions and the need to re-evaluate some clerical and administrative processes. Other opportunities for improvement in documentation involved making sure certain continuing education was properly documented.

The report mentioned several notable strengths including: quality patient care, dedicated staff, modern facilities and equipment.

High Point Regional remains committed to providing exceptional health services to the people of this region. Working with physicians, nurses and other emergency department staff, hospital leadership is confident these issues can and will be resolved. The hospital will explore all options as it relates to reapplying; however, a timetable for that has yet to be determined.

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